Accessibility

We want to offer all visitors a good museum experience.

On this page, we have gathered information for visitors with special needs. We are constantly looking for new ways to improve the museum’s accessibility, which means this page is continually being updated. If we have overlooked something or if you have any questions, please call +372 672 2847 or write to muuseum@utkk.ee. When booking your visit, please also let us know about any special requirements.

 

For visitors with mobility impairments

The museum building consists of a private residence built in the 1930s and an extension from the 1970s, both of which have been preserved in their original form. For this reason, the physical environment of the building does not fully meet the needs of visitors with mobility impairments. However, we have always managed to find solutions to ensure that your visit can still take place comfortably and smoothly.

A 1.2 m wide tiled pathway leads to the museum from the street (the pedestrian gate is 1 m wide); if desired, the driveway gate can also be used, or you may drive the car directly up to the front door. In front of the house, there is a 2.5 m wide area allowing for a wheelchair turnaround within at least a two-meter space. A museum employee can place a temporary ramp for entry, if it is agreed on in advance. It is possible to move around inside the building with most mobility aids. The width of the exterior door is 1.2 m, and the widths of the doorways leading to the exhibition rooms range between 0.8 and 1.20 m.

Indoor pathways are level, non-slippery, and have a hard surface; most doors have no thresholds. A wooden staircase leads to the second floor, with handrails on both sides. The first and last steps of the staircase are marked along their full width with 50–80 mm wide high-contrast stripes. The step height is N = 160 mm, tread depth E = 270 mm, and the handrail has a rounded profile with a height H = 100 mm. The clearance height above the landing is at least 2.3 m. If needed, our staff are ready to assist with using the stairs. Unfortunately, access to the second floor by wheelchair is not possible. In the museum’s seating areas, the design of fixed furniture, fittings, and equipment has taken into account the needs of people with mobility impairments.

 

For visitors with hearing impairments

Visitors with hearing impairments are welcome to visit the museum together with a sign language interpreter. You can also explore the museum without an interpreter, but part of the experience could unfortunately remain inaccessible. We hope to soon find solutions that will help hearing-impaired visitors enjoy a full and meaningful experience at our museum.

 

For visitors with visual impairments

Visitors with visual impairments may visit the museum with a guide dog. Museum staff can also provide assistance with navigating the rooms if needed. During a guided tour, the guide will make sure that everything is thoroughly described.

 

For visitors with intellectual disabilities

We kindly ask you to please inform us in advance when visitors with intellectual disabilities will be arriving and please ensure the presence of a support person. This allows us to adapt and shorten the guided tour as needed according to the group’s specific needs and ensure that visitors with intellectual disabilities also have an exciting and enjoyable experience at the museum.

You can also visit our museum’s virtual tour and virtual exhibitions.